We accept returns on eligible physical products.<\/p>\n\n\n\n
To start a return, you must contact us within 14 days of delivery. After contacting us, you must return the item within 14 days.<\/p>\n\n\n\n
Returned items must be unused, in their original condition and, where possible, in the original packaging.<\/p>\n\n\n\n
Please contact us before sending anything back. Do not send returns without contacting us first.<\/p>\n\n\n\n
Contact: chuffforge@outlook.com<\/a><\/p>\n\n\n\n To be eligible for a return:<\/p>\n\n\n\n The buyer is responsible for return postage costs.<\/p>\n\n\n\n The buyer is responsible for any loss in value if the item is not returned in its original condition.<\/p>\n\n\n\n We cannot accept returns for:<\/p>\n\n\n\n This does not affect your statutory rights.<\/p>\n\n\n\n Once your return has been received and checked, we will let you know whether the return has been approved.<\/p>\n\n\n\n If approved, your refund will be issued to your original payment method.<\/p>\n\n\n\n Refunds are normally processed within 14 days of us receiving the returned item, or receiving proof that you have sent it back.<\/p>\n\n\n\n Original standard delivery costs may be refunded where required by law. Extra delivery costs, such as upgraded or express delivery, are not refunded unless required by law.<\/p>\n\n\n\n Return postage costs are not refunded.<\/p>\n\n\n\n We do not normally offer exchanges.<\/p>\n\n\n\n If you want a different item, please return the original item and place a new order.<\/p>\n\n\n\n Before returning an item, contact us at:<\/p>\n\n\n\nReturn conditions<\/h2>\n\n\n\n
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Items that cannot be returned<\/h2>\n\n\n\n
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Refunds<\/h2>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
Returning an item<\/h2>\n\n\n\n