{"id":3,"date":"2025-08-06T01:01:47","date_gmt":"2025-08-06T00:01:47","guid":{"rendered":"https:\/\/chuffforge.com\/?page_id=3"},"modified":"2026-06-02T01:43:07","modified_gmt":"2026-06-02T00:43:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/chuffforge.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last Updated 02\/06\/2026.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website is operated by Chuff Forge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <a href=\"https:\/\/chuffforge.com\/\">https:\/\/chuffforge.com<\/a><br>Contact: <a href=\"mailto:chuffforge@outlook.com\">chuffforge@outlook.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chuff Forge sells 3D printed products and also provides some free downloadable 3D model files.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What personal data we collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect and process the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your name<\/li>\n\n\n\n<li>email address<\/li>\n\n\n\n<li>billing address<\/li>\n\n\n\n<li>delivery address<\/li>\n\n\n\n<li>phone number, if provided<\/li>\n\n\n\n<li>order details<\/li>\n\n\n\n<li>payment status<\/li>\n\n\n\n<li>messages you send to us<\/li>\n\n\n\n<li>IP address and browser\/device information<\/li>\n\n\n\n<li>cookie and website usage information<\/li>\n\n\n\n<li>download and access logs for website security and performance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not intentionally collect more personal data than we need.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Orders and checkout<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you place an order through our store, we collect the information needed to process, pack and deliver your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include your name, email address, billing address, delivery address, order contents, payment status and any notes you add at checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use this information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>process your order<\/li>\n\n\n\n<li>take payment<\/li>\n\n\n\n<li>send order updates<\/li>\n\n\n\n<li>arrange delivery<\/li>\n\n\n\n<li>handle returns, refunds or support requests<\/li>\n\n\n\n<li>keep records for tax, accounting and legal purposes<\/li>\n\n\n\n<li>prevent fraud and protect the website<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customer accounts are not currently required or offered for normal checkout. You can place an order as a guest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are handled by third-party payment providers. Depending on the payment method you choose, this may include providers such as Stripe, PayPal or other payment services connected to the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not store your full card details on this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment providers may process your payment information in line with their own privacy policies and legal obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may share the delivery information needed to send your order with postal, courier or fulfilment services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This normally includes your name, delivery address, order reference and, where needed, your email address or phone number for delivery updates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Free 3D model downloads<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some free 3D model files may be available to download from this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You do not need a customer account to download free files.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our website, hosting provider and security tools may still record technical information such as your IP address, browser type, access time and the file requested. This is used for website security, abuse prevention and basic server operation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact forms and messages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you contact us through the website or by email, we collect the information you provide so we can respond to your message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include your name, email address, order number and the contents of your message.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If comments are enabled on posts or pages, we collect the data shown in the comments form, along with the visitor\u2019s IP address and browser user agent string to help detect spam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An anonymised string created from your email address may be provided to the Gravatar service to check whether you use it. The Gravatar privacy policy is available at <a href=\"https:\/\/automattic.com\/privacy\/\">https:\/\/automattic.com\/privacy\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After a comment is approved, your profile picture may be visible publicly in the context of your comment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If comments are disabled, this section does not apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Media uploads<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Visitors are not normally allowed to upload media directly to this website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If any upload feature is made available, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors may be able to download and extract location data from images published on the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website uses cookies and similar technologies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some cookies are necessary for the site and store to work properly. For example, WooCommerce may use cookies to keep track of basket contents, checkout sessions and store functionality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If comments are enabled and you leave a comment, you may be able to opt in to saving your name, email address and website in cookies so you do not have to enter them again next time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you log in as a website administrator, WordPress will set cookies to manage login sessions and screen display preferences.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may also use analytics, security or performance tools. Where required, non-essential cookies will only be used with your consent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pages or posts on this site may include embedded content, such as videos, images, 3D viewers, social media posts or other content from external websites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Embedded content behaves in the same way as if you visited the other website directly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Those websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with that embedded content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only share personal data where needed to run the website, process orders, provide downloads, deliver products, comply with the law or protect the business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>payment providers<\/li>\n\n\n\n<li>postal and courier services<\/li>\n\n\n\n<li>website hosting providers<\/li>\n\n\n\n<li>email and communication providers<\/li>\n\n\n\n<li>spam, security and anti-fraud services<\/li>\n\n\n\n<li>analytics providers, if used<\/li>\n\n\n\n<li>accounting, tax or legal advisers<\/li>\n\n\n\n<li>authorities where legally required<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lawful bases for processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data under the following lawful bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Contract: to process and deliver your order, respond to order queries and provide customer support.<\/li>\n\n\n\n<li>Legal obligation: to keep tax, accounting and business records.<\/li>\n\n\n\n<li>Legitimate interests: to run and secure the website, prevent fraud, respond to messages and improve the store.<\/li>\n\n\n\n<li>Consent: where you choose to accept optional cookies, subscribe to marketing or provide optional information.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We keep personal data only for as long as needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order records are usually kept for tax, accounting, legal and business record purposes. These may be kept for up to 6 years, or longer if required by law, dispute, investigation or accounting requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact messages are kept for as long as needed to deal with the enquiry and any follow-up issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comments, if enabled, may be retained indefinitely unless removed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Technical logs are usually kept for a limited period for security and server operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Free download access logs may be kept for security, abuse prevention and website maintenance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the circumstances, you may have rights to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ask for a copy of the personal data we hold about you<\/li>\n\n\n\n<li>ask us to correct inaccurate information<\/li>\n\n\n\n<li>ask us to delete personal data<\/li>\n\n\n\n<li>ask us to restrict processing<\/li>\n\n\n\n<li>object to processing<\/li>\n\n\n\n<li>withdraw consent where processing is based on consent<\/li>\n\n\n\n<li>complain to the Information Commissioner\u2019s Office<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We may need to keep some information where required for tax, accounting, legal, security or dispute purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To make a privacy request, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:chuffforge@outlook.com\">chuffforge@outlook.com<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Marketing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We will not add you to marketing emails just because you place an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we offer a newsletter or marketing list, you will only receive marketing if you choose to subscribe or where the law allows it. You can unsubscribe at any time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some services we use may process data outside the UK. Where this happens, we rely on appropriate safeguards provided by those service providers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visitor comments, if enabled, may be checked through an automated spam detection service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unhappy with how we handle your personal data, please contact us first at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:chuffforge@outlook.com\">chuffforge@outlook.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to complain to the Information Commissioner\u2019s Office:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/ico.org.uk\">https:\/\/ico.org.uk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated 02\/06\/2026. Who we are This website is operated by Chuff Forge. Website: https:\/\/chuffforge.comContact: chuffforge@outlook.com Chuff Forge sells 3D printed products and also provides some free downloadable 3D model files. What personal data we collect We may collect and process the following information: We do not intentionally collect more personal data than we need. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chuffforge.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":1,"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":277,"href":"https:\/\/chuffforge.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/277"}],"wp:attachment":[{"href":"https:\/\/chuffforge.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}